Extended Advisory
Era92 leadership mapping organizational change on the DNA of Change Lever worksheet.
CASE STUDY · 2021 – 2025

From Program to Ecosystem.

How a long-term advisory partnership helped Era92 evolve from a successful youth skills program into a self-sustaining youth employment ecosystem.

Client
Era92
Sector
Youth Employment · Social Enterprise
Engagement
Long-term Advisory Partnership
Geography
Uganda · East Africa
01A Turning Point

Proof of impact. And a harder question waiting on the other side of it.

700+
young people trained
110+
jobs facilitated
$200K+
revenue

By 2020, Era92 had trained more than 700 young people, facilitated over 110 jobs, and generated more than $200,000 in revenue. The program worked.

Yet leadership recognized a bigger challenge. Training alone would not solve youth unemployment at scale. Young people needed access to skills, opportunities, capital, networks, entrepreneurship support, and markets — woven together.

Era92 needed to evolve.

DNA of Change Lever worksheet with sticky notes mapping current state, future state, and barriers for Era92.
Era92 team member synthesizing strategic priorities on a workshop wall.
02The Question

"What should Era92 become next?"

Question 01

How could impact scale beyond individual programs?

Question 02

What organizational model would support long-term sustainability?

Question 03

How could new revenue streams strengthen mission delivery?

Question 04

What would success look like in five years?

03Our Role

A long-term advisory partnership.

Not consultants delivering a report. A strategic thinking partner working alongside leadership over years — as the questions changed, the answers deepened, and the organization evolved.

Barriers to Change worksheet — facilitated framework used during Era92 strategy sessions.
01Facilitated strategic reflection
02Explored future scenarios
03Developed Vision 2025
04Defined strategic priorities
05Designed future business models
06Supported organizational evolution
Methodology

Using a participatory, design-driven, and evidence-based approach, Extended Advisory (then named Adiloits) facilitated a two-phase transformation strategy breakdown.

1

Phase 1 (2021–2023)

Defined Vision 2025 and articulated an integrated ecosystem model linking training, employment, entrepreneurship, and asset access.

To deliver this vision, the strategic priorities focused on leadership and management development, organizational efficiency, brand and community growth, partnership building, client retention, impact acceleration through the Elevate Booth model, and fundraising for scale.

2

Phase 2 (2023–2025)

Operationalized a multi-unit structure including Era92 Creative, Era92 Fund, Era92 Elevate Academy, and Era92 Cafe, creating diversified revenue streams and institutional stability.

04Vision 2025

A shared picture of the future. Drawn together.

Together we developed a shared vision for the future — a future where Era92 would become more than a training organization.

Interconnected initiatives would work together to create pathways for skills, employment, entrepreneurship, and economic opportunity.

Era92 Vision 2025 — a map of impact, reach, culture, stakeholders and value-driven services.
05Strategic Priorities

Seven commitments that focused the next chapter.

The 7 strategic priorities turned the vision into decisions. They guided the leadership where to spend energy, where to invest capital, and where to say no.

Era92 strategic priorities for 2021–2025 with icons and explanations.
PRIORITY 01

Leadership & Management Development

Strengthening Era92's leadership capacity and introducing a structured management system to support organizational growth. Building a clear three-layer structure, appointing department heads, and institutionalizing employee development and performance systems.

Intended Outcome

A strong, structured leadership and management system with clear accountability, improved coordination across departments, and a continuous learning culture driving high performance.

PRIORITY 02

Organisational Efficiency & Systems Development

Improving internal systems, processes, and digital infrastructure to enable scalable and efficient operations. Developing an integrated platform covering training, talent placement, and client management, alongside process optimization and infrastructure expansion.

Intended Outcome

A streamlined, technology-enabled organization with efficient workflows, improved client experience, and scalable systems supporting global operations.

PRIORITY 03

Brand, Community & Market Expansion

Building a strong global brand presence and an engaged ecosystem community. Activities include content marketing, global events, learning tours, and continuous audience engagement to position Era92 as a leading youth empowerment brand.

Intended Outcome

A recognized global brand with an active and growing community, increased visibility, and stronger engagement across youth, funders, and partners.

PRIORITY 04

Partnerships & Collaboration

Building a strong ecosystem of implementing partners, funders, and collaborators across multiple countries. Developing strategic alliances for service delivery, expansion, mentorship, and investment support.

Intended Outcome

A robust international partnership network enabling geographic expansion, resource mobilization, and strengthened program delivery.

PRIORITY 05

Impact Acceleration (Elevate Program Scale)

Scaling the Elevate model to reach more youth through the Elevate Booth approach and community-based delivery systems. Emphasizing dual pathways for youth: employment/freelancing and entrepreneurship support.

Intended Outcome

Significantly expanded youth reach and impact, with scalable delivery models producing employment, income generation, and entrepreneurial outcomes.

PRIORITY 06

Fundraising & Financial Sustainability

Mobilizing capital to support scale and long-term sustainability through grants, equity, debt financing, and structured investment pipelines.

Intended Outcome

A diversified and reliable funding base enabling expansion, operational stability, and long-term investment readiness.

PRIORITY 07

Client Retention & Revenue Growth

Strengthening commercial sustainability by improving client acquisition, retention, and value delivery through better systems, service packaging, and customer experience design.

Intended Outcome

Increased revenue stability with higher client retention, improved satisfaction, and stronger recurring income streams.

06Designing an Ecosystem

From program to ecosystem.

The shift was not an expansion of services. It was a redesign of how the organization creates and captures value — so impact and sustainability are produced by the same engine.

01

Single Program

One training pipeline, proven impact, limited reach.

02

Multiple Initiatives

Distinct units serving training, employment, finance.

03

Connected Ecosystem

Initiatives sharing graduates, capital, and infrastructure.

04

Sustainable Engine

Revenue and impact reinforcing each other — by design.

One integrated impact model — era92 Elevate (Training), era92 Creative (Employment), era92 Fund (Financing), and era92 Hub (Infrastructure).
07What Changed

The shape of the organization and what it could carry — both changed.

Revenue
$200K Generated$5M Revenue Vision
Impact
700 Youth Reached10,000+ Youth Targeted
Reach
1 CountryGlobal Presence
Model
1 ProgramEcosystem of Multiple Entities
08The Bigger Lesson

Organizations don't need more plans.They need extended support.

Many organizations reach a point where what made them successful is no longer enough to achieve what comes next. Extended Advisory exists to help leaders navigate those moments — through long-term partnership, strategic thinking, and practical support — so organizations evolve with purpose.

All work

Extending insight into action